Patient and Family Advisory Council
A unique partnership established in 2009 to enhance the patient and family experience by providing a voice in shaping the delivery of health care at Barnes-Jewish St. Peters Hospital
The Patient and Family Advisory Council (PFAC) consists of patients, their family members and staff liaisons, who volunteer their time to work together to ensure the next patient’s or family member’s journey is a positive experience.
The group represents a diverse population of age, gender and cultural backgrounds. Together, they listen, communicate, plan and develop responsive services.
To learn more, contact the PFAC coordinator at [email protected].
Strengthening partnerships between patients, families and the health care community
To be a guiding team that partners with the health care community to ensure an excellent experience and outcome for the patient and family
PFAC will advocate for patients and families by:
- Identifying and promoting resources that will help the patient and family navigate through the health care experience
- Empowering patient and family members to take ownership of their care through open communication
- Participating in the development and planning of patient and family satisfaction initiatives
- Contributing to the development of patient and family education and communication material